Friday, December 17, 2010

What do YOU get from PTCI that YOU don’t get from the Competitors?

Competition is good. Competition pushes businesses to constantly strive for the next level of excellence. We are pleased when you choose PTCI for your service provider. We want you to feel like you are getting VIP treatment with every interaction. Maybe you go to civic meetings with, coach a team with, or are friends with a PTCI employee. Because PTCI employees have personal contact with you in the community, that connection encourages us to make every effort to maintain a high level of integrity at work and in our personal lives.


Here are some of the conveniences PTCI provides for you, our customer:


• Replacement loaner phones until your PTCI cell phone is fixed


• Weekend service restoration for phone, Internet, and TV outages from trained, knowledgeable, courteous technicians


• PTCI Digital TV’s local content and community channels for watching area games and events or posting business ads and public service announcements


• Channel 2 local content is now available online at http://video.ptci.net


• Oklahoma City networks only at PTCI for keeping you abreast of your state’s news


• Personal follow-up after the installation of any of our services


• Classified ads on www.ptci.net for posting garage sales to business notices


• Monetary donations and support to surrounding communities, schools, and civic organizations


• Local offices in Guymon, Boise City, Beaver, Laverne, Spearman, and Perryton


• Pay one bill for all your communication and broadband services


The same people who answer PTCI phones, install or repair your services, or greet you in our offices also shop at the same stores and eat popcorn next to you at the movie theater. We want you to be satisfied with all our services. If you are not, please tell us why. Yes, even your complaints are important to us! We listen to you, hear you, and are interested in what you have to say. When you make suggestions on how we can improve, we strive to incorporate your ideas to provide you better customer service. And that is what makes PTCI stand out above the rest.

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