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| Ouch! |
You have a handsome new smartphone with all the bells and
whistles. As you are carrying your kid, your bag, your groceries, and other
miscellaneous items from your car, you accidentally drop your smartphone on the
pavement. Ouch! Damaged displays are not covered in your warranty. What makes
this worse is that you didn’t opt for cell protection, and you passed on a
phone cover. Big mistake!
The good news is there are several options to get a working
cell phone:
Option 1- Send your
phone to the manufacturer for repair. If you have a Motorola, Samsung, or
LG phone, these companies have a support department that will fix your damaged
display for a fee that is usually less than a new phone. Ask a PTCI customer
service representative for information on how to send in your phone to repair.
Option 2- Take your
phone to a cell phone repair company. PTCI does not endorse this option for
phones less than a year old because it could nullify your warranty. Unless the
repair technician is certified with the manufacturer of your cell phone, this
could possibly be the case. On the other hand, the cell phone might be fixed
faster than the previous options. The cost is usually higher since you will not
only pay for the new display, but also the labor to repair it.
Bottom line, next time sign up for cell protection and get a
cover for your phone. They are stylish and durable and meant to protect your
small investment.
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